Telesales Executive Responsibilities: • Calling existing and potential customers to persuade them to purchase company products and services. • Accurately recording details of customers’ purchase orders. • Processing all customer purchases accordingly. • Generating promising leads for the outside sales team to pursue. • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. • Developing and sustaining solid relationships with customers to encourage repeat business. • Using sales scripts proffered by the company to drive sales and respond to customer rejections. • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Telesales Executive Requirements: • High school diploma or GED. • Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred. • Certified Sales Professional (CSP) accreditation is advantageous. • Proven experience working as a telesales executive. • Proficiency in all Microsoft Office applications. • The ability to follow scripts. • Strong negotiation and consultative sales skills.