Overview: Experience the advantages of real change Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities: Job Purpose: The hospice volunteer plays a vital role in enhancing the quality of care delivered to patients and families. Volunteers may provide direct patient/family care, bereavement support, or administrative assistance, supporting the hospice agency's goal of quality patient/family care. Assignments are matched to the volunteer's experience, training, and interests, and all work is performed under the supervision of an agency employee. Qualifications: Education: H.S. Diploma or General Education Degree (GED) Preferred Work Experience: Less than 6 months of relevant experience Required and Completion of Volunteer Training Program Required Mature, non-judgmental, caring, people-oriented individual supportive of the home health concept of care Required Licenses and Certifications: None Key Responsibilities: • Provide assistance to the hospice program and/or patient/family in accordance with designated activities • Provide input into the Plan of Care and Interdisciplinary Group meetings as applicable • Communicate availability and schedule changes to supervisor Accurately document services provided as trained and instructed by the hospice agency • Maintain strict patient and family confidentiality • Communicate any changes in patient/family status or observations to assigned supervisor and/or Administrator • Attend at least four (4) in-services per year Complete all mandatory trainings • Submit annual renewable documents timely Participate in community outreach projects for the agency Bereavement Volunteer: Knowledge of the death and dying process Interacts with families in a caring and compassionate manner. Assists with arrangements after death, memorial services, and community education on end-of-life issues Maintains strict bereaved confidentiality Patient Care Volunteer: Knowledge of hospice and end-of-life care Provides companionship and activities (reading, life review, games, yard work, animal care, respite, etc.) Records accurate, legible, timely, and objective documentation of each patient/family encounter. Schedules regular visits with patient/family as designated in the Plan of Care Provides respite care for family Administrative Volunteer: Provides office support for direct patient care (creating teaching materials, mailings, filing, etc.) Completes assignments in a timely manner; paperwork is neat, thorough, and legible Business Unit : Company Name: Piedmont Augusta Hospital