Overview We are seeking a Salesforce DevOps Engineer II to support the delivery, deployment, and continuous improvement of our Salesforce platform. This role is responsible for managing CI/CD processes, release management, environment strategy, and deployment automation to ensure reliable and secure delivery of Salesforce solutions across multiple environments. Responsibilities & Qualifications Duties & Responsibilities: • Design, build, and maintain Salesforce CI/CD pipelines and deployment processes. • Manage Salesforce releases, environment promotion, source control, and deployment activities across multiple environments. • Support Salesforce deployments using tools such as Gearset, Copado, AutoRABIT, or similar solutions. • Administer Git repositories, including branching strategies, repository governance, access controls, and source control best practices. • Ensure development teams adhere to established source control, release management, and deployment standards. • Manage release governance and compliance processes to ensure adherence to organizational, regulatory, and change management requirements. • Collaborate with developers, administrators, QA teams, and business stakeholders to deliver secure, high-quality solutions. • Troubleshoot deployment and environment issues and support production releases. • Develop and maintain deployment documentation, runbooks, and operational procedures. • Drive continuous improvement through automation, DevOps best practices, and release process optimization. Qualifications: Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Application software programming Preferred Qualifications: • 2+ years of experience in Salesforce, DevOps, software engineering, or related technology disciplines. • Experience with Salesforce deployment and release management processes. • Experience with Git-based source control and CI/CD pipelines. • Knowledge of Agile methodologies, SDLC, and DevOps best practices. • Strong problem-solving, communication, and collaboration skills. • Experience with Salesforce Financial Services Cloud (FSC). • Experience with Gearset, Copado, AutoRABIT. • Familiarity with Salesforce DX (SFDX), Apex, Lightning Web Components (LWC), and Flows. • Experience in financial services or banking environments. • Salesforce certifications preferred: Salesforce Certified Administrator, Salesforce Certified DevOps Engineer, Certified Platform App Builder. • Salesforce certification nice to have: Salesforce Certified Platform Developer I, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing and Visibility Architect, Salesforce Certified Application Architect Technical Skills Salesforce, Salesforce FSC, Git, GitLAb, CI/CD, Gearset, Copado, AutoRABIT, Agile, Release Management, Deployment Automation, ServiceNow, Sandbox Refreshes and DevOps practices. #LI-JB1 Additional Information Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.