Our clients are seeking a detail-oriented Human Resources Generalist to support employee services and HR transactional processes through a centralized HR Operations Center. This role delivers timely, accurate, and confidential HR support while contributing to continuous improvement initiatives across HR services. Work model: • On-Site What you will do: • Serve as a primary contact for employees and Unit HR by responding to HR-related inquiries through the HR Operations Center (Ask HR) • Research, resolve, and respond to employee questions in a professional, timely, and customer-focused manner • Maintain strict confidentiality when handling employee and HR data • Ensure service level agreements (SLAs) are consistently met or exceeded • Collaborate with HR team members on issue resolution, escalations, and continuous improvement initiatives • Administer and support HR processes, including: • Talent acquisition support and interview coordination • Internal transfer and job change activities • Organizational management updates • Employee record maintenance and data accuracy • Learning and training administration What you will need to be successful: • Associate’s or bachelor’s degree in human resources, business administration, or related field, or equivalent experience • 1-3+ years of experience in HR operations, HR administration, or shared services • Strong attention to detail and analytical skills • Ability to manage multiple priorities in a deadline-driven environment • Excellent written, verbal, and interpersonal communication skills • Demonstrated professionalism and discretion with sensitive information • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) • Experience with HRIS systems such as SAP SuccessFactors (Recruiting, Onboarding, Learning, Employee Profile) • Experience supporting HR shared services or employee experience functions • Power BI or HR reporting tool experience • Experience in a manufacturing or corporate environment Benefits overview: • 401k • Major health insurances • Employee Stock Ownership Plan (ESOP) • Click here for a complete list of benefits Interested and qualified candidates can contact Joye Moore at (319) 449-15200 or email [email protected]