Now Hiring: Scheduler and Dispatcher at Precision Garage Door Service Schedule: Full-Time, Monday-Friday, In office | Department: Customer Service As an Scheduler and Dispatcher , you’ll play a critical role in our day-to-day operations—connecting with customers, coordinating with installers, managing job logistics, and keeping our schedule running like clockwork. If you enjoy solving logistical puzzles, providing top-notch customer service, and staying ten steps ahead, we want to hear from you! What You'll Do • Coordinate Garage Door Installations • Identify ready-to-schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules. • Communicate with Customers • Call customers to schedule installs, explain prep requirements, and review job notes. Keep records of conversations and follow up when needed. • Work Within Our Scheduling System • Use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text. • Stay Ahead of the Curve • Track delivery manifests, anticipate market needs, and manage out-of-market assignments to maximize daily efficiency. What We’re Looking For • Strong organizational and communication skills • Ability to confidently guide conversations and control scheduling flow • Comfortable using scheduling software (ServiceTitan experience is a plus!) • Detail-oriented mindset—understanding the impact of tags, locations, skill levels, and delivery logistics • Team player who’s also self-motivated and proactive • Ability to prioritize under pressure and pivot as needed Bonus If You Have: • Experience in dispatch, operations, or field service scheduling • Knowledge of garage door types, installation steps, or related services • Bilingual in English and Spanish (preferred, not required) Why Work With Us? • Be part of a respected, nationwide brand with a strong reputation • Join a supportive and tight-knit team • Opportunity for growth and cross-training • Full benefits package, paid time off, and more • Make a real difference every single day! Ready to schedule your next career move? Apply today and bring your energy, excellence, and expertise to Precision Garage Door Service!