Inside Sales Representative/ Customer Service Representative Job Description Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company where your attention to detail will be appreciated? As the Inside Sales Representative, you will answer phones and sell Glass Doctor services. We invest in our people and will make sure you have the training, tools, and process to be successful. If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply at Glass Doctor today! Your Responsibilities as the Inside Sales Representative As a Glass Doctor ISR, you are a vital part of our team. You will be the person that seeks out top-notch customers while showing off your inside sales skills Here’s what you’ll do: . Front desk receptionist · Be prepared to discuss in detail the features and benefits of Glass Doctor’s services. · Utilize Glass Doctor’s literature, brochures, or flyers when appropriate. · Enter all pertinent information in Contact Manager to have a record of your prospects, your existing customers and your activities and progress with all those accounts. · Promptly responds to email requests to secure the opportunity. · Maintain open lines of communications with ownership/management. Here’s What You Need to Succeed as the Inside Sales Representative: Excel at Exceptional Inside Sales: Personality that is upbeat, positive, and motivating with the ability to communicate with customers, peers and management in a clear, cheerful, easy to understand, voice. Self-motivated individual, with the ability to listen and apply what is heard, to move the sale forward. Requires a high degree of self-confidence, a driven determination to get the sale made, and a willingness to take on personal responsibility. Have an Eye for Perfection: High degree of organization, with an outstanding work ethic. Honesty with the highest level of trustworthiness and the utmost integrity. Dress and personal hygiene appropriate for an office environment., Identify Additional Opportunities to Help the Customer: Our accounts view you as the trusted expert to make the best recommendations for their current and future needs. Education and/or Experience · Computer literacy and the ability to use standard applications · Personality suitable to communication effectively with customers and fellow employees. · Professional appearance and personality. · Excellent interpersonal and communication skills (written and verbal). · Must be self-motivated, energetic and results oriented. This Job Is NOT For You If . . . · You say things in your head like "A broken window - what’s the big deal?" To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do. · You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last-minute impacts not just the customer but the whole team. Here’s How We Take Care of Our Employees: · Paid Training · Bonuses & Incentives · Benefits Package · PTO and Vacation At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us. If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for? APPLY TODAY!