Clinic hiring for temporary patient service representative for around 3-4 months. Type: temp to potential hire Schedule: Monday through Friday 8:30am-5pm Performs all duties relating to the Call Center and front desk, to include: • Answer and triage all incoming calls • Take accurate and detailed messages • Use professional and courteous customer service techniques. • Maintains confidentiality and privacy, which is consistent with HIPAA guidelines. • Perform as a resource to other team members in all revenue enhancement activities as needed, including but not limited to registration verification, co-payment collection, schedule and cancel appointments. • Provides cross coverage for other Practice staff members for absences, vacations, etc. and during variations in workflow, as needed. • Provides basic information and instructions to patients regarding the practice. Ensures timeliness of patient flow to departmental areas. • Assists with training and orientation of new staff, where applicable. • Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients. • Works on special projects as directed. Qualifications: • High school diploma/GED • Minimum 1 year of secretarial experience in a medical or healthcare related setting • Epic knowledge preferred #zip