Hours: 8:30-5 M-F (must be available 8-4:30 for Epic training) Type: temp to potential hire PRINCIPAL DUTIES AND RESPONSIBILITIES: • Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits • Coordinates and maintains providers’ master clinical schedules • Submits referrals for specialty appointment requests • Obtains intake information from patient and referring physician’s offices. • Schedules Radiology tests • Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results. • Schedules infusion related services utilizing Epic scheduling support system • Triages and manages high volume of patient telephone calls, utilizing superb customer service skills. • Maintains confidentiality and privacy, which is consistent with HIPAA guidelines. • Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed • Performs other duties as assigned This position involves close interaction with physician staff and fellow members of the clinical center as well as patients with cancer. SKILLS/ABILITIES/COMPETENCIES REQUIRED: Must be realistic, objective, measurable and related to essential functions of this job. • Excellent judgment and analytical skills to identify problems and develop solutions effectively • Problem solving skills • Independently prioritize tasks and set deadlines • Excellent organizational and time management skills • Excellent interpersonal skills • Ability to work well as a member of a team • Handle sensitive and confidential issues #toponehire