Role: Director of Warehouse & Transportation Operations Location: Holtsville, NY Hybrid? Fully on-site Salary: $165-175k Keys/must haves: • 8-10 years of warehouse, distribution, transportation, or logistics experience REQUIRED • At least 5 years of supervisory experience REQUIRED • Strong knowledge of warehouse operations, and transportation REQUIRED • Experience using WMS, TMS, & ERP systems REQUIRED Other notes: • Really need strong supervisory experience – they will be overseeing all 3 shifts of warehouse (around 40 people total) • Overseeing a 24/7 operation – this role will be day shift but from time-to-time they will need to be flexible Position Summary The Director of Warehouse and Transportation Operations is responsible for the overall performance, safety, efficiency, and continuous improvement of the company’s warehouse, transportation, fleet, maintenance, and facility operations supporting a distributor of groceries, dairy, and frozen and refrigerated foods. This role leads a 24-hour, Sunday through Friday operation and is accountable for productivity, labor utilization, service levels, operating costs, inventory accuracy, safety, and team performance. Responsibilities • Direct daily warehouse, transportation, fleet, maintenance, receiving, picking, loading, and facility operations. • Lead warehouse and transportation managers, supervisors, dispatch, maintenance, and other operational staff. • Ensure efficient staffing, scheduling, labor utilization, and resource allocation across all shifts. • Establish, track, and improve key performance metrics, including warehouse productivity, inventory accuracy, picking accuracy, overtime, cost per case, cost per delivery, on-time delivery, route efficiency, fleet utilization, and safety. • Develop corrective action plans when performance falls below expectations. • Continuously analyze workflows, identify bottlenecks and inefficiencies, perform root-cause analysis, and implement process improvements. • Develop and maintain operating procedures, policies, and performance standards. • Maintain a strong culture of accountability, safety, continuous improvement, and customer service. • Conduct regular management and staff meetings and maintain visibility across all shifts. • Conduct and document monthly safety and facility inspections and ensure identified deficiencies are corrected. • Oversee transportation safety, fleet maintenance, vehicle inspections, repairs, and applicable DOT/FMCSA compliance. • Ensure proper warehouse safety, sanitation, inventory control, and facility standards, including compliance with food safety and cold chain requirements (HACCP/SQF principles and temperature control for dairy, frozen, and refrigerated product). • Own the weekly labor incentive and bonus process end-to-end — reviewing selector/replenisher/loader incentive reporting, resolving discrepancies, and ensuring accurate, timely payroll submission. • Lead the implementation of new operational systems, technologies, programs, and initiatives. • Manage warehouse, transportation, fleet, and maintenance operating expenses and particip