Are you looking for an exciting new opportunity? Join a rapidly growing enterprise internet and communications provider delivering high-speed internet and VoIP solutions to businesses across the United States. The organisation is focused on combining strong service levels with affordability, offering fast 1–2 day installations as standard and enabling seamless connectivity across entire properties through its unified network approach. Don’t miss out on this exciting opportunity and apply today! Responsibilities: • Provide Tier 2 support across network infrastructure, troubleshooting issues from tickets, alerts, and customer escalations • Perform root cause analysis and resolve network outages across fiber and wireless environments • Install, configure, and maintain routers, switches, microwave radios, and wireless equipment • Carry out field deployments including cabling, testing, and hardware installation across network sites • Support and maintain microwave backhaul systems including alignment, troubleshooting, and performance tuning • Participate in on-call rotation and provide after-hours support when required • Maintain accurate network documentation, asset tracking, and system records • Monitor network performance and proactively identify areas for improvement • Collaborate with internal teams to resolve complex issues and improve overall service delivery • Provide basic end-user support and training where required Skills/Must have: • 5–7 years of hands-on network engineering experience • Strong troubleshooting experience in ISP or carrier-grade environments • Experience with Cisco and/or Ubiquiti networking equipment • Hands-on experience with microwave radio systems (Cambium, Ubiquiti airFiber, Siklu or similar) • Solid understanding of routing, switching, and network protocols • Experience working with fiber and wireless backhaul infrastructure • Ability to work in the field including climbing ladders and working at heights • CCNP certification preferred • VoIP experience is beneficial Benefits: • Health, dental, and vision coverage • 401k with company match • Paid time off • Gym membership included • Cell phone reimbursement • Clear progression opportunities within a growing telecom provider • Exposure to cutting-edge ISP and wireless technologies Salary: • Competitive salary with strong earning potential