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Sr Support Analyst, Mumbai (Giftcity), Information Technology

CITIC Securities Fund Services (Asia) Limited · clsa.com
GIFT CitySenior6–8 yrs
Apply on CITIC Securities Fund Services (Asia) Limited’s site

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The job in short

IT support analysis.

Compliance

Details

Found
27 d ago · posted 2026-09-11
Location as listed
GIFT City
Role
IT Support / Helpdesk
Source
The company’s own careers site

Full description

Key Areas of Responsibilities • Work on Trading Operations with regular interaction with dealers/traders/business heads locally for EUS support. • Act as a first point of contact for local regulators and exchange inquiries. • Ensure excellent 24x7 operations of CLSA’s core mission-critical Trading application stack. • Partner closely with Application Development and Support teams to support existing services and to rollout new services seamlessly and efficiently. • Ensure that the IT estate is instrumented and monitored effectively. • Establish and maintain an effective framework that provides comprehensive management controls to protect the confidentiality, integrity, and availability of CLSA’s information assets. • Participate in on-call support rotation. • Coordinate the timely recovery of IT systems and applications. • Schedule and document regular changes according to change management rules & guidelines • Ensure that production environment is stable and efficient. • Adherence to CLSA documented governance guidelines. • Provide an excellent, fast and responsive service to other teams. • Own, coordinate & manage the DC & its related activities. Requirements • Experience working for NSE-IX supported business and back office. • Degree in Computer Science, Software Engineering or IT related area • Must have infra support on-prem support experience. • Must have exposure to working directly other project stakeholders as needed. • Prefer candidates with regional experience. • Good communication and technical skills like PC troubleshooting, Server patching, Rack and Stack of server devices. • Knowledge on Exchange Regulations & Compliance is an added benefit. • Handling IT system and audits for local compliance. • Open to permanently relocate to Gujarat – preference is right fit to the role. • At-least 6-8 years of experience in EUS support with front office. • ITIL process adherence (change, release, incident, problem management) • Good command of spoken and written English. Stay informed on CITIC CLSA Job Opportunities Not the right fit? You can create a job alert to receive our latest job openings that meet your interest.

IT Support / Helpdesk jobs in India · All CITIC Securities Fund Services (Asia) Limited jobs

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