Lead Dispatcher | Chicago, IL | Direct Hire Compensation: $85,000 base Benefits: Medical insurance, dental insurance, vision insurance About the Role Our client, an established Chicago building materials supplier, is looking for a Lead Dispatcher to run day-to-day delivery operations. In a lean, hands-on company, this person is the operational hub: scheduling and leading a union driver team and reporting directly to the CEO. If you want a role with real ownership and a direct line to leadership, this is it. What You'll Do - Schedule and manage a driver team day to day. Most deliveries are prescheduled, and the rest require real-time scheduling and adjustments. - Lead drivers directly by holding driver meetings, coaching, and handling documentation and write-ups. - Coordinate across a mixed fleet, including flatbed, dump, and concrete trucks. - Work with in-house mechanics when a truck needs a road repair. - Keep accurate delivery logs and make sure orders are invoiced correctly. - Communicate delivery status and timing to customers as needed. - Help roll out a new ERP and dispatch system this spring, including geofencing, real-time status updates, driver phone integration, and e-signature capability. What You Bring - At least five years of dispatch experience. - A manager's mindset: comfortable leading drivers, giving direct feedback, and working with a union workforce. - Experience with an ERP system and dispatch software, and comfort learning a new one. - Strong recordkeeping and attention to detail. - Experience in building materials, construction supply, plumbing or roofing supply, concrete, or a similar delivery-fleet environment is a plus. - DOT familiarity or a driving background is a plus. - Must live close to the office in Chicago. Schedule - Monday through Friday, 6:30 AM to 3:00 PM, with an early start to match the drivers. - Busy season runs March through November, with two Saturdays a month (6:30 to 11:30 AM) from April through November. If you're a proactive logistics professional who enjoys coordinating moving parts, leading drivers, and ensuring outstanding customer service, we'd love to hear from you. LNOSHR #LI-JM2