Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Sr. Bike and Ski Shop Mechanic to create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. You are a vital member of the retail store Shop team. As a Bike and Ski Shop Mechanic, you assemble REI equipment daily. In addition to executing shop services, you give exceptional customer service in the shop and on the sales floor. You contribute to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. Your initiative and productivity will help guide Retail Sales Specialist and Bike and Ski Shop Mechanics. Are you ready to discover better with us? Responsibilities and Qualifications How you'll be successful: • Engage in REI Sales and Service Training to prompt REI goods and services. • Maintain equipment, and ensure a clean, secure, and safe work environment. • Produce quality work that meets and exceeds industry standards. • Train teammates to conduct shop service functions. • Mentor inexperienced staff. • Research and report significant quality and safety issues. Bring your passionate, authentic self You live and breathe REI tools and equipment. You're a builder. You're a safety maven. Customers consult Bike and Ski Shop Mechanics to confirm that their equipment is fitted correctly and maintained. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with customers. Join us in seeking, creating, and building new ways to work. Your qualities: • Enjoys communicating and building relationships, both inside and outside the organization. • Completes required training/certifications. • 1-2 years previous bike and/or ski shop experience (or equivalent/transferable skills) • Open availability to work a flexible schedule. • Sets practical goals and established priorities to achieve business goals. • Organizes and uses resources to meet deadlines and communicates about plans and progress. • Ability to transfer up to 40 pounds. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $20.87 - $25.03 per hour