• Must understand and demonstrate safe work practices at all times to ensure a safe work environment • Contribute to the accomplishment of key performance indicators • Communicate and work closely with other departments to resolve order release issues, expedite rush orders, etc. • Assign and monitor operations activities including staging, wave times and pick assignments for various outbound associates. • Work with CSRs to resolve issues concerning short allocations and wave planning. • Participate in projects affecting wave planning • Strong communication skills with the ability to communicate and influence at all levels • Identifies and resolves issues while reducing the potential for negative impact • Clearly understands and communicates information effectively, while adjusting to the audience, by acknowledging, restating and painting a picture that goes beyond the customer need • Cross-train to become knowledgeable so as to provide assistance when required due to vacations, absences and fluctuations in the workload • Maintains an attitude which consistently represents the organizational culture, including: the mission, vision and core attributes • Able to operate with minimal supervision, self-managed to complete task at hand and proactively pursue other work as tasks are completed • Supports “Lean Business Enterprise” initiatives for continuous process improvement and waste elimination. • Wave orders as needed to fill Poplar Bluffs distribution capacity Position Qualifications: • Excellent written and verbal communication skills. • Ability to problem solve. • Must have spirit of cooperation, coordination and communication. • Must be self-motivated and able to work unsupervised. Requirements: • No attendance, performance or safety counseling in past 6 months. • High School or equivalent. • Must make passing score on Microsoft Excel Spreadsheet Test. • Must make a passing score on a basic math test. • Being a detail minded person with good customer service and telephone skills.