Responsibilities The Hopaco Part-Time Retail Sales Representative is responsible for servicing customers in all aspects of retailing to ensure total quality, including stocking, pricing, and researching and resolving customers’ inquiries. • Proactively acknowledges and engages every customer to ensure a positive experience. Maintains awareness of planned advertisements and promotions. • Provides exceptional customer service by educating customers about Company products and services. Effectively utilizes communication tools to request assistance within the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store. • Possesses sufficient knowledge regarding company policies, and general product knowledge to competently answer associate questions and customer inquiries. • Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Updates store signage or POP materials as required. • Utilize Point of Sale system to accurately scan/enter customer items for purchase or refund. Verify method of payment and accurately process customer payment for purchases. • Follow cash handling procedures to ensure monies are secured in locked casher drawer or retail safe. • Utilize approved processes to take customer special orders, prepare orders for will call or delivery, and coordinate store transfers. • Ensures compliance with company policies, procedures, and practices. Supports company loss prevention efforts. • Performs daily cleaning and maintenance duties, such as sweeping, mopping, vacuuming, dusting as required. Qualifications • High School education or equivalent experience About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. How to Apply: Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.