Clinical Support Assistant Overview • The Clinical Support Assistant will provide essential administrative support within a healthcare setting, ensuring smooth operations and effective communication. • Serve as a liaison between patients, physicians, and staff, facilitating efficient information flow and service delivery. • Conduct initial outreach, schedule appointments, and gather necessary patient information to optimize care processes. • Support prescription renewal requests and maintain accurate patient records and documentation. • Provide professional administrative support including answering calls, routing messages, and managing correspondence. • Collaborate with a dedicated team to provide resources and care to students and families in school districts. • Work on-site in a collaborative environment, interacting with families and healthcare professionals. • Utilize strong interpersonal and communication skills to enhance patient and team experiences. Clinical Support Assistant Key Responsibilities & Duties • Act as a liaison between patients and physicians, ensuring effective communication and service delivery. • Complete patient forms, obtain records, and maintain accurate documentation for the department. • Process prescription renewal requests and coordinate with medical providers as needed. • Answer calls, route messages, and provide professional phone support to patients and staff. • Schedule appointments and conduct initial outreach to gather pertinent patient information. • Collaborate with team members to support school districts and provide resources to families. • Ensure compliance with deadlines and maintain attention to detail in all administrative tasks. • Utilize self-motivation and multitasking abilities to manage a dynamic workload effectively. Clinical Support Assistant Job Requirements • High School diploma or GED required; additional certifications in healthcare administration are advantageous. • Minimum of two years of administrative or clerical experience within a healthcare or similar setting. • Strong communication and interpersonal skills to interact effectively with patients and staff. • Proficiency in managing patient records, scheduling systems, and prescription renewal processes. • Ability to multitask, meet deadlines, and maintain attention to detail in a fast-paced environment. • Professional phone etiquette and analytical skills to support administrative operations. • Self-directed and motivated, capable of working independently and collaboratively. • Comfortable working on-site and traveling weekly to designated office locations.