Medical Office Associate - Front Desk/Call Center - Full Time, Morristown, NJ Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associates manage both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing. Principal Accountabilities: • Interviews patients for case histories prior to appointments. • Schedules and coordinates appointments. • Accurately updates and maintains patients' health records. • Verifies insurance coverage and assists the billing department with processing claims. • Obtains insurance referrals for patient appointments. • Ensure contacting patients regarding appointments, answering billing questions. • Assists patients with re-scheduling appointments and other scheduling issues. • Assists with triaging phone calls in practice call center. • Performs other related duties as assigned. • Work with highest confidentiality and abide HIPPA compliance Required: • High School Diploma or equivalent. • Must be willing to travel to Morristown, Bridgewater, Rockaway, Pompton Plains and/or Clark locations. • Must be willing to work a flexible schedule Monday to Friday, 7:45 am to 5:30 pm. Preferred: • Associate's degree in medical office management, Business, or related field. • 3+ year of experience in a medical office environment or relevant area. • 2+ years' administrative experience