Overview & Responsibilities SHARES • Set up new accounts on core system (savings, CD’s, checking, clubs). • Order checks. • Order debit cards, set up in core. • Setup online banking and maintain accounts in Virtual Branch (password resets). • Open and maintain certificate accounts - new, renewals, rollovers, closures. • Post dividends and close accounts. • Create payroll deduction authorization list to start P/D for each member • Set up payroll deduction allocations for each account. MEMBER ACCOUNT MAINTENANCE • Enter open/closed accounts on core system. • Perform all member transactions. • Research discrepancies. • Scan new IDs. • Enter transfers between accounts. • Enter address changes and other account maintenance. • Field problematic telephone and window inquiries. • Prepare weekly cash deposit for pickup. • Prove, prepare daily check deposits, scan for remittance to Alloya Corp CU. • Pick up mail and process transactions daily. DEBIT CARD PROGRAM • Process applications. • Card issue authorization. • Daily transaction processing. • Adjustments, corrections and returns. • Card Maintenance. • Hot cards. • Close Accounts. • Fraud research. OTHER DUTIES • Address all member inquiries: in person or phone calls. • Operate computer system (open, close, backup, etc.). • Month end close out procedure. • Order office supplies. • Rotate to branch office as needed. • Assist in any areas as needed. Education • High School Diploma or GED, required • Advanced Accounting Education Experience • Banking Experience • Cash Handling