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Travel Customer Support Representative

Destination Knot · destinationknot.co
CharlotteRemote
Apply on Destination Knot’s site

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Subscribers got this job on 17 October 2026. New jobs reach them at 8 am and 6 pm, 5 days before they open here. Get the next one first

The job in short

Customer support representative.

Customer support

Details

Found
12 d ago · posted 2026-10-17
Location as listed
Charlotte, North Carolina
Role
Customer Service Representative
Pay (as listed)
$40,000–$75,000 a year
Source
The company’s own careers site

Full description

About Us: We are a reputable travel company dedicated to providing exceptional cruise experiences for clients. As a Remote Travel Customer Support Representative, you'll be responsible for helping clients select and book cruises based on their preferences, ensuring a smooth and seamless process from start to finish. This role offers flexibility with the opportunity to work from home. \n Responsibilities: • Plan and book clients' cruises, including accommodations, excursions, and transportation. • Provide clients with detailed information on cruise options, itineraries, and onboard amenities. • Coordinate bookings and payment processing, ensuring all details are accurate and timely. • Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process. • Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction. Requirements: • Strong passion for travel and cruising. • Excellent communication and organizational skills. • Ability to work independently and efficiently manage time. • Basic computer skills required, with proficiency in using booking software and email. • A customer-focused approach with the ability to manage client needs effectively. • No prior experience required; however, experience in customer service or the travel industry is a plus. Benefits: • Flexible work schedule - the ability to work remotely. • Travel perks and discounts to experience the destinations you promote. • Competitive compensation based on bookings made. • Opportunities for professional growth within a supportive team environment. • Work alongside an award-winning team dedicated to delivering top-tier customer service. \n $40,000 - $75,000 a year \n How to Apply: If you are excited about helping others plan their dream cruises and have a passion for travel, apply today to become part of our team as a Remote Travel Customer Support Representative!

Customer Service Representative jobs in Charlotte, North Carolina · Customer Service Representative jobs in the United States · All Destination Knot jobs · Remote Customer Service Representative jobs in the United States

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