Travel Customer Support Representative
Destination Knot · destinationknot.co
CharlotteRemote
Subscribers got this job on 17 October 2026.
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The job in short
Customer support representative.
Customer support
Details
- Found
- 9 d ago · posted 2026-10-17
- Location as listed
- Charlotte, North Carolina
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
About Us:
We are a reputable travel company dedicated to providing exceptional cruise experiences for clients. As a Remote Travel Customer Support Representative, you'll be responsible for helping clients select and book cruises based on their preferences, ensuring a smooth and seamless process from start to finish. This role offers flexibility with the opportunity to work from home.
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Responsibilities:
• Plan and book clients' cruises, including accommodations, excursions, and transportation.
• Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
• Coordinate bookings and payment processing, ensuring all details are accurate and timely.
• Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process.
• Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.
Requirements:
• Strong passion for travel and cruising.
• Excellent communication and organizational skills.
• Ability to work independently and efficiently manage time.
• Basic computer skills required, with proficiency in using booking software and email.
• A customer-focused approach with the ability to manage client needs effectively.
• No prior experience required; however, experience in customer service or the travel industry is a plus.
Benefits:
• Flexible work schedule - the ability to work remotely.
• Travel perks and discounts to experience the destinations you promote.
• Competitive compensation based on bookings made.
• Opportunities for professional growth within a supportive team environment.
• Work alongside an award-winning team dedicated to delivering top-tier customer service.
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$40,000 - $75,000 a year
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How to Apply:
If you are excited about helping others plan their dream cruises and have a passion for travel, apply today to become part of our team as a Remote Travel Customer Support Representative!
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