Our Brand Bloomingdale’s has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you’ll hear the same thing: it’s unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we’re proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first. What We Can Offer You • Performance and Referral bonus opportunities • Merchandise discounts • An inclusive, challenging, and refreshingly fun work environment • Empowerment to perform impactful work with tangible results • Employee Assistance Program (mental health and financial literacy resources) • Colleague Resource Groups (CRGs), give-back/volunteer opportunities Job Overview The B-Helpful Professional is highly energetic and engaged, serving as a “go to” resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services. Essential Functions • Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction • Embrace and be proficient with technology • Participate in the merchandising and operational requirements of the role Qualifications and Competencies • Candidates with a High School Diploma or equivalent are encouraged to apply • No experience required • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers • Resourceful and able to adapt quickly to changing priorities • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements • Position requires prolonged periods of standing/walking around store or department • May involve reaching, crouching, kneeling, stooping and color vision • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions • Frequently lift/move up to 25lbs Bring your creativity, energy, and ideas to the Bloomingdale’s team – Apply Today! This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00