Job Summary Answers incoming call to the clinic. Provides administrative support to the clinic. Performs other duties as assigned. Responsibilities • Demonstrates knowledge and understanding of the importance of the patient medical record as it relates to documentating patient calls. • Demonstrates phone etiquette and proficiency while assessing the patients or family memebers needs when they call the clinic. • Completes assigned goals Specifications Experience Minimum Required • 3 months of administrative support experience. Preferred/Desired • One year general office experience, preferably in a medical environment. Education Minimum Required • Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required • Basic computer literacy. Ability to navigate automated systems. Excellent customer service skills. Preferred/Desired Licensure • N/A Minimum Required Preferred/Desired