T&T| Customer| S&S| Consultant | Salesforce | Lucknow • Job requisition ID : 110565 • Location: Lucknow • Entity: Deloitte Touche Tohmatsu India LLP The team Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer Your work profile • As a Consultant in our Consulting team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. • Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards • Develop solution using Salesforce configure and customization features. • Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership • Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function • Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences • Applies awareness of global trends to address client needs and enhance recommendations • Understands the impact of emerging technologies on relevant functions and processes Key skills required: • Prior experience in Salesforce mandatorily. • Extensive experience in solution design, client management, client demo, conducting design & development workshops • Should have good understanding of Salesforce features like lightening, integration etc and project implementation methodology • Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds. • Knowledge on Heroku and e-commerce will be a plus. • Ability to understand requirements and prepare effort estimates and overall system design. • Should have managed clients and lead a multi member team on the last few projects. • Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates. • Aware of implementation best practices on Force.com platform and Salesforce. • Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc. • Handling a team and also responsible for client deliverables. Desired Qualifications: • 3 to 5 years of relevant experience in management or consulting oriented environment. • At least 1-2 end to end SFDC implementation experience in India or globally • Graduate degree (Science or Engineering) from premier institutes Location and way of working: • Base location: PAN India • Willingness to travel for short- and long-term durations