Primary Purpose of the job Answer and direct customer service calls related to Benefits and Accounts Receivable for the Health Plan. Responsible for completing administrative and clerical duties related to the daily operations of supporting Benefits and Accounts Receivable. Required Education High school graduate or equivalent. Required Experience Two years clerical experience, preferably in a fast-paced Human Resources, Benefits, or medical environment; or one year clerical experience with one year work experience in QT Stores. Position in Organization Reports to: Benefits Supervisor Relationship Inside the Company: All QuikTrip employees, spouses, and dependents Outside the Company: Hospitals, doctors, dentists, and vendors Estimated Time Spent on Computer Majority of the workday. Confidential Info Accessible to this Person This position has access to confidential medical and payroll information for any employee who has filed a claim. Additional Criteria for Scope & Impact of Position Must be able to handle confidential information. Must be organized and very accurate. Errors are very serious and can lead to lawsuits.