Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for accuracy, quality, and stewardship of member identification data within our healthcare systems. This role ensures that patient, provider, and member data is accurate, consistent, and secure across multiple platforms to support high-quality care, regulatory compliance, and analytics. Responsibilities could change as directed by the supervisor depending on the need. Your role in our mission • Enter and update member information across multiple software applications to support eligibility determinations and correct duplicate member identification records. • Review member identification and demographic data for accuracy, consistency, and completeness. • Monitor data-quality issues, identify duplicate member records through member-matching processes, and help resolve discrepancies across legacy and enrollment systems. • Interpret, audit, and reconcile reports to ensure information is accurate and complete. • Document and maintain business and technical definitions related to member identification and demographic data. • Develop an understanding of the client’s business processes and apply that knowledge to support efficient procedures and adherence to service-level agreements. • Assist with identifying and resolving workflow and member-data issues. • Collaborate with the Oklahoma Health Care Authority and Gainwell Technologies teams to resolve data discrepancies and improve data-quality standards. • Handle confidential company and member information in accordance with applicable policies, procedures, and privacy requirements, including HIPAA. • Follow established policies, procedures, security standards, and operational guidelines. • Complete up to 12 weeks of required training. • Perform other duties as assigned based on business needs. What we're looking for • Experience entering, reviewing, auditing, or reconciling data. • Strong attention to detail with the ability to identify and correct data discrepancies. • Ability to work efficiently across multiple computer applications and systems. • Experience in customer service, administrative support, a help desk, or a call center. • Strong verbal, written, and telephone communication skills. What you should expect in this role • This is an on-site position in Oklahoma City, Oklahoma. • Standard working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. • The position includes up to 12 weeks of training. • Reliable attendance and the ability to work the assigned on-site schedule are required. • Responsibilities may be adjusted based on operational and business needs. • Qualified candidates may be contacted by a recruiting center located in another state. This posting is intended for pipelining. We will accept applications on an ongoing basis. LI-ONSITE #LI-JA1 #LI-CM1 The pay range for this position is $24,700.00 - $35,300.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.