Overview: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com Nomura Services India, (Powai) supports Nomura’s businesses around the world. Powai’ s world class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support have played a key role in facilitating Nomura’s global operations and are an integral part of Nomura’s global expansion plans. The Powai operation is a critical part of the platform to support the growth of Nomura’s global business. Key Responsibilities: • Consult with senior engineers and stakeholders to gather technical requirements and design specifications • Design and prototype voice solutions in dedicated laboratory environments • Perform comprehensive testing and validation of voice systems before production deployment • Engineer and test Cisco UC portfolio solutions including call routing, voicemail, contact center, and emergency services • Design and test IPC trading floor communication systems and turret configurations • Implement and test Nice voice recording solutions and compliance frameworks • Engineer Microsoft Teams Phone System integrations and Direct Routing configurations • Develop detailed implementation guides and technical documentation for operations teams • Create step-by-step procedures and runbooks for system deployment and configuration • Provide technical consultation and support to operations teams during production migrations • Assist operations teams during system upgrades and major configuration changes • Conduct knowledge transfer sessions with operations personnel • Develop automation scripts and tools to streamline deployment processes • Perform capacity planning analysis and load testing in laboratory environments • Create comprehensive handover documentation including configuration details and troubleshooting guides • Maintain laboratory environments and testing infrastructure • Support vendor coordination and technical discussions during implementations Nomura Leadership Behaviours • Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. • Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. • Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. • Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. • Inclusion: Respect DEI, foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Equal Opportunity Employer: Nomura is an equal opportunities employer. We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees (including promotion, transfers, assignments and beliefs). We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, career’s responsibilities, sexual orientation, gender identity, race, color, national or ethnic origins, religious belief, disability or age. Our objective is to attract job applications and applications for development from the best possible candidates and to retain the best people.