Discover. Achieve. Succeed. #BeHere Location: US:WI:MENOMONEE FALLS at our FROEDTERT MENOMONEE FALLS HOSPITAL facility. This job is ON - SITE. FTE: 1.000000 Standard Hours: 40.00 Shift: Shift 1 Job Summary: Coordinates the scheduling of complex multidisciplinary care across the network for all established patients receiving comprehensive cancer care. In partnership with the patient, navigates the health care system including facilitating communication among patients, family, patient care team, multiple clinic departments and providers. Triages a large number of incoming phone calls and multiple scheduling work queues to assure patients receive coordinated, sequential, timely care. EXPERIENCE DESCRIPTION: None required, unless no associate degree. Experience with complex oncology scheduling systems is preferred. EDUCATION DESCRIPTION: Associate degree is required. In lieu of degree, high school diploma and at least two years of experience in intake, registration, scheduling or one year Cancer Center Scheduling is required. Completion of a medical terminology course is preferred. Bachelors degree is preferred. SPECIAL SKILLS DESCRIPTION: Knowledge of medical terminology. Professional written/verbal communication and interpersonal skills. Ability to identify critical issues and exercise independent judgment. Demonstrated detail orientation with the ability to analyze, problem solve organize and manage multiple priorities. Excellent follow up skills a must. Proficiency in Word and Excel programs, Microsoft Office systems. Critical thinking skills. Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: • Paid time off • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities • Academic Partnership with the Medical College of Wisconsin • Referral bonuses • Retirement plan - 403b • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.