Inside Sales Representative Schedule: Monday through Friday 7:00am to 4:00pm Pay Rate: $20/Hour Key Responsibilities • Maximize the Retailer’s sales of their instant ticket product through marketing while providing a professional level of customer service. Meet sales and personal goals. • Maintain confidentiality at all times. • Contact each assigned retailer on a weekly call cycle. • Ensure that each retailer has sufficient inventory to meet their sales needs, making product recommendations based on their sales history. • Provide information about new and existing games and promotions. • Input sales orders with accuracy • Other duties as assigned. Qualifications • High School Diploma or GED • At least 1 year of experience in a call center and customer service environment. • Minimum of 1 year of experience in a fast-paced customer service or sales setting. • Ability to communicate clearly and effectively with all levels of management and customers. • Flexibility to work extended hours, including overtime during peak periods such as holidays. • Excellent verbal and written communication skills. • Ability to handle confidential information with professionalism and discretion. • Strong troubleshooting and problem-solving skills. • Proficiency in basic computer operations, data entry and MS Word and MS Excel. • Ability to quickly learn and understand innovative technologies. • Bilingual (Spanish) preferred. • Works well under pressure, effectively, and efficiently. Compensation / Pay Rate (Up to): $18.00 - $20.00 Per Hour