Field Service Engineer • Position Type: Direct Hire • Location: Florham Park, NJ • Experience: 1-3 years Position Summary PrideStaff is seeking a highly skilled Field Service Engineer on behalf of our client based in Florham Park, NJ. This role is responsible for the installation, repair, retrofitting, deinstallation, and user training for high-precision thermal processing equipment (ovens). The ideal candidate provides high-level technical support, troubleshoots complex system issues, performs root-cause diagnostics, and implements tailored solutions to ensure maximum equipment uptime and operational reliability for customers. Key Responsibilities • Support machinery product lines for domestic US, Canada, and Mexico customer sites. • Rapidly diagnose, troubleshoot, and resolve complex electrical, electronic, mechanical, and system-level issues on-site. • Perform new installations, de-installations, and field retrofits/upgrades. • Provide technical training and application support to end-users at customer facilities. • Conduct root cause failure analysis (7-step, 8D, etc.) on sub-systems, circuits, and mechanical components. • Produce precise technical documentation, including test reports, work instructions, BOMs, ECOs, and CARs. • Collaborate with internal engineering teams to provide design-for-serviceability feedback for new product development. • Assist with local and field logistics, including RMAs, inventory checks, failure analyses, and shipping support. Qualifications • Education: Associate Degree or higher in Engineering, Technology, or Applied Sciences (BS preferred). • Experience: 5+ years of experience as an Engineering Technician or Field Service Engineer. • Technical Background: 5+ years hands-on experience troubleshooting complex electrical, electronic, and mechanical systems. Experience with Surface Mount Technology (SMT) or semiconductor equipment is highly preferred. • Methodologies: Familiarity with structured troubleshooting and problem-solving approaches (e.g., 8D or 7-step). • Software: Proficient in Microsoft Office (Word, Excel, PowerPoint) and standard Windows applications. • Clearance/Citizenship: US Citizenship is required due to customer facility access requirements, along with the ability to pass a federal background check. • Travel: Ability to travel up to 80% of the time (domestic and occasional international) and work weekends when critical service needs arise. • Languages: Proficiency in Spanish is a plus. Physical Requirements & Working Conditions • Ability to transport tool kits weighing up to 75 lbs. • Physical capability to lift up to 100 lbs with assistance. • Comfort working in tight spaces, climbing over equipment, and performing physical maneuvers (stretching, bending, kneeling). • Capacity to sit for 2–3 hours at a time during travel or administrative tasks. • Ability to obtain full-face respirator certification and perform service work while wearing required PPE (respirator, hazmat suit, gloves, etc.). Desirable Professional Skills • Strong interpersonal, communication, and technical presentation skills. • High attention to detail and thorough follow-through on complex assignments. • Ability to thrive in a fast-paced, multi-disciplinary team environment. Compensation / Pay Rate (Up to): $80,000.00 - $100,000.00 Per Year