Application / Customer Service - Title Insurance
Pridestaff · pridestaff.com
Floral ParkHybrid
The job in short
Customer service for title insurance.
InsuranceLegal
Details
- Found
- 13 d ago · posted 2026-08-13
- Location as listed
- Floral Park, NEW YORK, US
- Role
- Customer Service Representative
- Pay (as listed)
- $70,000–$80,000 a year
- Source
- The company’s own careers site
Full description
Position: Application / Customer Service Coordinator
Location: Floral Park, NY
Company/Industry: Well-established title insurance agency
Schedule: Mon-Fri, 1st Shift, In-office preferred; hybrid available after training
Salary: $70,000 - $80,000/yr, depending on experience, with flexibility for the right candidate
Type: Direct hire + Benefits
Key Responsibilities
• Receive and process incoming title orders from attorneys, lenders, brokers, and other industry partners
• Open new files in TrackerPro (experience preferred)
• Respond to calls and emails from attorneys, lenders, and clients regarding order status and documentation
• Act as liaison between the clearance department and closing desk to ensure smooth workflow
• Maintain accurate records and update internal systems with all required information
• Provide customer service support throughout the lifecycle of each file
• Assist with administrative tasks related to title processing and file management
Qualifications
• Prior experience in title insurance, real estate, mortgage, or legal support strongly preferred
• Familiarity with TrackerPro or similar title software
• Strong communication and client?service skills
• Ability to multitask and manage time?sensitive requests
• Detail?oriented with strong organizational abilities
• Comfortable working in a fast?paced environmen
Compensation / Pay Rate (Up to): $70,000.00 - $80,000.00
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