JOB DESCRIPTION Job Title: Maintenance Associate Reports To: Facility Manager Supervises: N/A FLSA Status: Non-Exempt Position Type: Full-Time Position Summary The Maintenance Associate is primarily responsible for ensuring the self-storage facility remains clean, secure, and fully operational. This role performs routine custodial duties, basic facility repairs, groundskeeping, and safety walkthroughs to maintain a welcoming and secure environment for customers. Essential Job Functions Facility Cleaning & Custodial Care • Mop, sweep, and scrub facility floors; clean exterior and interior glass doors and windows. • Buff, strip, and wax floors utilizing commercial floor-buffer machines. • Maintain clean and sanitized restrooms, including mopping, cleaning toilets, mirrors, and sinks, and ensuring paper goods and soap supplies are fully stocked. • Wipe down unit doors, exterior hallways, and interior storage unit walls to maintain overall facility cleanliness. Property Maintenance & Groundskeeping • Perform regular groundskeeping, including clearing trash, removing weeds, and applying weed killer across exterior yards and parking lots. • Perform seasonal snow and ice removal around walkways and driveways using shovels and calcium chloride. • Ensure roof drains, gutters, and downspouts remain clear of debris. • Check for roof and pipe leaks by regularly examining ceiling tiles and flooring. • Perform paint touch-ups and repainting on restrooms, bollards, and building features as needed. • Change light bulbs (utilizing ladders as necessary) and replace HVAC air filters on schedule. • Assist with minor incidental building repairs and maintain organized logs of completed maintenance tasks. Security, Safety & Customer Operations • Perform routine walkthroughs to ensure all storage unit doors are locked, secure, and undamaged. • Cut customer locks as authorized and directed by management. • Monitor facility grounds to ensure customers do not leave unwanted items behind; manage garbage removal and dumpsters. • Assist the Facility Manager or Customer Service Representative with secure end-of-day building closing procedures, verifying all customers have exited and all exits are locked. • Keep adequate inventory of all maintenance, janitorial, and repair supplies. • Promptly report major maintenance concerns, structural damage, or safety hazards to management. • Perform other duties as assigned. Qualifications • Experience: Minimum of 2 years in custodial, building maintenance, or self-storage operations. Knowledge, Skills & Abilities • Self-Motivated: Ability to work independently, prioritize tasks, and complete duties within designated timeframes. • Teamwork: Ability to collaborate positively with facility managers and customer service staff. • Communication: Basic English proficiency to read material safety labels, follow written directions, and understand instructions. • Attention to Detail: Strong organizational skills and high standards for cleanliness and security. • Flexibility: Dependable attendance with the ability to work flexible hours, including evenings and weekends as needed. Physical Demands • Medium Work: Exerting up to 50 lbs of force occasionally, up to 20 lbs frequently, and up to 10 lbs constantly to move objects. (Note: Employee is strictly prohibited from helping customers load or unload personal belongings). • Movement: Constant standing, walking long distances across the facility, reaching, stooping, kneeling, pushing, pulling, lifting, and climbing ladders. • Communication & Vision: Ability to exchange spoken information clearly, hear normal speaking levels, and maintain visual acuity (with or without correction) to safely operate equipment and inspect work quality. Work Environment • Indoor & Outdoor Exposure: Subject to both climate-controlled indoor spaces and extreme outdoor weather conditions (including temperatures below 32°F or above 100°F). • Vibration & Hazards: Occasional exposure to mechanical vibration and proximity to standard household and janitorial chemicals. Compensation / Pay Rate (Up to): $17.50 - $17.50