Enjoy working in our nice, and clean restaurants located inside the Orlando International Airport!!! Host/Hostess $16.00/per hour Benefits: Insurance: Health, Dental, Vision, Life. 401K Uniform, Shoes yearly credit Paid: Vacation, Anniversary Meals Shoe yearly credit Uniform tops Sign On Bonus Referral Bonus • To maintain outstanding customer service as per the Brands standards, welcomes guests and guides them through the restaurant to their table. Works in assigned restaurant location as determined by management. Responsibilities: • Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge and all other aspects of customer service • Stands at entrance and welcomes guests • Knows the menus and floor plans of the restaurant(s) • Shows guests to their tables and presents menus • Maintains balance with the workload of each server (seats every server section equally) • Maintains a clean and orderly host stand • Cleans menus and replaces damaged copies when needed • Aids servers when necessary (to help set tables, etc.) • Always maintains a pleasant and professional manner, including dress, speech, attitude, energy, etc. • Answers all guest questions or finds appropriate answers for guests • Communicates customer concerns and complaints to MOD • Performs duties with a smile and a positive attitude • Maintains display items in a clean and orderly fashion • Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers’ needs • Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TV's, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc. • Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments • Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA, and Brand history, etc. • Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines • Sweeps and mops as needed • Performs other duties and side-work as assigned Qualifications • Demonstrated pleasant attitude and energy to ensure great customer service • Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines • Demonstrated ability to learn food and beverage knowledge and participate in training as required • Ability to work under pressure and multi-task in a fast-paced environment • Ability to communicate clearly and professionally with customers and crewmembers regarding food and beverage orders and customer questions and concerns • Ability to create a pleasant dining area for customers • Ability to remain alert and maintain positive attitude during slow periods • Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions • Ability to maintain a safe and clean restaurant for customers • Ability to walk and stand for long durations • Ability to do moderate to heavy lifting (25 lbs. or less) • Knowledge and adherence to MCA policies and procedures • Knowledge and adherence to all airport rules and regulations • Commitment to service of customers, staff, co-workers, and management • High integrity and honesty, Work Ethic, passion, and commitment • Ability to work scheduled hours, including weekdays, weekends, and holidays • Follow through and dependability Knowledge and commitment to safety and food sanitation