Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families Qualifications: You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value. • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools. • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication. • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions. • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity. • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat). • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey. • Update and maintain accurate support documentation and FAQs. • Collect and route customer feedback for internal improvement. • Demonstrate perseverance and empathy in resolving client concerns. • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills. • Commitment to working hard to grow. • A customer-first mindset with a strong desire to assist others. • Previous customer service or soft sales experience is a plus. • Comfort with live chat, email communication, and CRM platforms. • Ability to learn quickly, stay organized, and handle multiple priorities. • A positive attitude and a growth mindset – we value coach ability over perfection! 🎯 Don’t meet every qualification? Tell us in your application how your unique skills make you a great fit. What We Offer: • 💵 Weekly pay and bonuses • 🩺 Health, life, and retirement benefits • 🚀 Merit-based promotions and opportunities for advancement into leadership roles • 🤝 A supportive, team-oriented culture that values your growth Ready to make a real impact while building a long-term career? Apply today to join a team that values passion, purpose, and people! Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Philadelphia 19124