SUMMARY: This position acts as a general assistant to the department, performing clerical office functions related to daily operations as well as assisting in the planning, coordination and implementation of special events. Responsibilities include assisting in functions, performing set up and tear down, team or officials hosts, concessions support, ticket sales, volleyball line judges, customer support, media relations, and sports information support. These responsibilities are performed in an ethical manner consistent with the University’s mission, vision, and values which include diversity, equity and inclusion. RESPONSIBILITIES: Provide GREAT customer service, anticipating and exceeding the needs of our customers Responsible for creating, maintaining and updating files and record keeping systems Generate reports, memorandums, correspondence, presentation materials, spreadsheets, graphics, and other materials using various software programs. Sort and distribute incoming mail and faxes May be responsible for greeting visitors, as well as answering and routing incoming calls Set up and tear down events Oversee events at the Farmers Insurance Athletic Complex Assist with special events and functions as needed Coordinate all promotions for student Life Programs for DU TV and plasma screens (average 3-4 per month) Assist with the security of the building and safety of the customers, while continuously monitoring doors and incoming/outgoing guests, as well as paying attention to the surrounding areas Welcome and assist persons entering the Student Center. By greeting customers as they enter the building, the attendant helps create a sense of community. Give facility tours for prospective groups and organizational use Assemble information packets May assist with laundry and distribution of athletic equipment. Update and maintain Student Life website with calendar events, links to performer websites and upcoming activities, registration forms, etc. Update and maintain Student Life social media pages Greet opposing teams and officials and bring them to their locker rooms – may serve as line judge for volley ball contests May assist with concessions – responsible for handling money from event sales Assist students, staff, faculty and visitors in signing in to use the fitness center May be responsible for opening and closing the fitness center Advise facility users on proper equipment usage Demonstrate and promote the University Cultural Values Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations. Perform other duties as assigned