Responsibilities: • Own a portfolio of high-value VIPs. Deliver white-glove service and build personal, 1:1 relationships that drive loyalty and incremental play. • Grow share of wallet across verticals. Sell across casino, sports betting and beyond, and onboard new VIPs to the program. • Bring in new VIPs. Spot high-value players and bring them to Bally's from the competition. • Win back players who go quiet. Spot when a VIP's activity drops, reach out quickly, and bring them back with the right offer at the right time. • Create unforgettable moments. Digital exclusives, suite nights and money-can't-buy experiences that turn players into superfans. • Beat your targets. Grow your portfolio's revenue, deposits and active players by working smarter and harder than the competition. • Partner across the business. Work with Marketing, Product, CRM and Operations to deliver VIP campaigns that feel personal and bold, and to fix anything that gets in the way of a great player experience. • Put player well-being first. Recognize signs of risky play and work closely with Responsible Gaming to protect players and stay compliant. • Help shape the program. Share what you're hearing on market trends, competitor offers, product ideas and tools that would make the team better. Salary Range : $55,000 to $67,000 USD #LI-OP1