Who we are: A Cuban-Inspired Paradise in Key West! Waterfront located, Havana Cabana radiates Cuba's joyful and sometimes rebellious spirit, embracing the art & culture that famously seduced Hemingway and deeply influenced Key West! Named one of Florida's Top 10 Resorts by Travel & Leisure, Havana Cabana is a lush escape from reality where the best of Key West is experienced with an intoxicating Cuban flare. What we are looking for: • Greeting and thanking guests in a sincere, friendly manner. • Checking guests in on arrival and out on departure. • Posting charges to appropriate guest accounts. • Anticipating and addressing guests' needs, and resolving their problems and complaints. • Assisting guests with disabilities. • Operating switchboard and assisting with inquiries. • Assisting the reservations manager with taking reservations. • Collaborating and communicating with other internal departments to ensure guest satisfaction. • Complying with company procedures and safety policies. • Performing duties on a daily checklist. Qualifications: • High school diploma or suitable equivalent. • 1+ years Front Desk Agent experience preferred. Company Benefits: • Competitive hourly wage + tips • Medical, Dental, Vision and other ancillary benefits • Employee discounts on food and beverages • Flexible scheduling • 401k Company Matching • Opportunities for advancement • Paid Parental Leave and more!