JOB RESPONSIBILITIES • Accurately board collateral loan data to host system • Ensure all liens are fully secured on every collateralized consumer loan, including timely processing of liens and maintaining accurate documentation. • Ensure the bank’s lien positions on all collateral are properly perfected, maintained, and released in a timely manner • Audit and ensure proper documentation for all title processing on vehicle purchases • Perform basic research requests for lien placements and terminations, including contacting title offices in other states, under direct supervision. • Stay current with bank, investor, and regulatory changes, including out-of-state changes in title and vehicle registration processes, and assist in communicating changes to other collateral associates • Provide general guidance and support to the affiliate banks and dealers in regard to collateral maintenance • Manage the processing of titles for newly financed vehicles, ensuring timely and accurate completion and match titles to appropriate loan files when received • Apply State of Ohio and other US states’ vehicle laws, lien placement and title assignments in order to protect the Bank's security interest • Process electronic titles using the online electronic system and file/terminate UCC statements using the Secretary of State site, when applicable. • Complete compliance on secured installment collateral to verify accurate lien information • Identify and resolve discrepancies in incomplete collateral documentation or lien status. • Make recommendations to management for improved workflow and service to customers • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks • Deliver a consistent, high level of service within our Serving More standards • Other duties as assigned DESIRED KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of Premier Navigator, including inquiry and maintenance capabilities, and Microsoft Office programs preferred. General understanding of collateral and perfection of a vehicle lien is a plus. • Demonstrate a willingness to learn and maintain understanding of all aspects of the position • Deliver consistent, high level of service within our Serving More guidelines • Interpersonal/Customer Service Skills • Written and Verbal Communication • Ability to understand and follow directions • Adaptable to change • Basic Computer Skills • Leadership/Management Skills • Ability to build collaborative relationships • Organizational Skills/Detail Oriented • Analytical Thinking • Able to Multi-Task or Juggle Priorities • Problem/Situation Analysis • Technical Expertise • Strategic Planning and Decision Making • Ability to develop or mentor others • Ability to work as part of a team EDUCATION AND EXPERIENCE • Must possess high school diploma or equivalent SCHEDULE Newark – Alford Building Department hours are Monday through Friday 8 am to 5 pm. This position is non-exempt and full time. Physical Requirements: This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.