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Guest Service Ambassador (GSA) - Per Diem

Beloit Health System · beloithealthsystem.org
RoscoeOn-siteEntry levelTemporary
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Straight from the company’s own careers site.

The job in short

Hospital guest service ambassador doing greeting, wayfinding and facility cleaning.

Details

Found
15 d ago · posted 2026-10-15
Location
Roscoe, IL, US

Full description

Beloit Health System is looking to add a Per Diem Guest Service Ambassador to our NorthPointe EVS Team! • Shift: Varied • Schedule: Varies • Hours per week: Varied – Per Diem • Benefits Status: Limited Benefits • Department: NorthPointe Environmental Services The GSA is responsible for ensuring that guest (patients, members, and clients) of NorthPointe Health and Wellness experience a delightful first impression in terms of greeting, way finding assistance, environmental safely, and cleanliness. NorthPointe Health and Wellness Guest Services Ambassadors will play a fundamental role in establishing and sustaining guest loyalty. • Greets each guest in accordance with the Universal Greeting policy,.and personally assists guests in finding their way around the NorthPointe Campus. • Identifies and promptly responds to all self-identified safety issues. • Maintains the Northpointe Health and Wellness facility in a sanitary and attractive condition. • Establishes and maintains positive and professional working relationships with all employees and physicians at the NorthPointe Campus. • Has a complete knowledge of the facility, staff, services and hours of operation. • Represents NorthPointe to guests, members and the community in a positive, supportive manner. • Maintains hard surface and carpeted flooring in accordance with manufacturer requirements and management expectations, • Performs minor maintenance tasks such as (but not limited to) light bulb replacement. • Performs high and low damp and dry dusting of all environmental surfaces. • Cleans and sanitizes restroom and hand wash facilities. • Keeps restrooms and hand-wash facilities stocked with soap, sanitizer and paper products. • Keeps furniture positioned properly and clean including soft seating, wood and metal seating and tables. • Sweeps and seasonally shovels facility entrances to assure guest safety (activity coordinated with engineering personnel). • Interior vacuuming. • Window washing (limited to interior and ground level windows).Assists with meeting/event set-up, take down and clean up. • Enters work requests into the TMS system for equipment and facility repairs. • Collects solid waste and infectious waste and disposes of them properly. • Delivers clean textile carts to points of use in the facility. • Uses prescribed methods and adheres to established schedules for wet or dry carpet cleaning and for hard surface flooring maintenance, refurbishing and refinishing. • Spot cleans carpet and upholstered furniture as needed.. JOB REQUIREMENTS • High school graduate or GED preferred, but not required. • Experience in environmental maintenance is desired. • Must successfully complete job skills training checklist. • CPR certification within 90 days of hire • Ability to effectively communicate • Must be able to organize, prioritize multiple demands and problem solve. Apply to join our team today!

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