Overview CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view). Responsibilities Essential Responsibilities: • Monitor the fitness floor to ensure the safety of members and guests; Enforce policies and procedures specific to the fitness floor and ensure a safe and inclusive environment • Assist members and guests with concerns, questions, and incidents/accidents; Respond to any incidents/accidents and follow the emergency action plan • Understand and demonstrate competencies in the emergency action plan • Demonstrate safe and effective instruction to members and guests on all cardiovascular and fitness equipment • Assist members with spotting or lifts if necessary • Maintain a clean and safe working environment; Daily routine cleaning of fitness floor areas and equipment to include, but not limited to: fitness floor desk, towel cubbies, lockers, free weight area, all fitness equipment, stretching room, power lifting area, and functional training area • Ensure proper operation of all equipment with preventative maintenance and cleaning; Report any equipment maintenance to the Building Manager • Follow all opening and closing procedures; Continuously organize, replenish and clean all equipment as it is used by members and guest while on shift • Assist with event supervision, setup, and teardown as needed • Assist the Building Managers and the professional staff as requested; • Other duties as assigned by management • Attend all staff trainings and meetings Qualifications Minimum Requirements: • Outstanding customer service skills • Willingness and ability to enforce policies and resolve conflicts • An understanding of cardiovascular and strength equipment • CPR/AED certification prefered Competencies: • Ability to work independently with minimum supervision • Ability to think quickly and make sound decisions on the spot • Ability to handle several tasks at once with frequent interruptions • An understanding of proper spotting and lifting techniques • Some experience in fitness and/or an athletic setting Work Environment and Physical Demands Work Environment and Physical Demands: Work Environment: • Office environment/fitness center environment • Moderate to loud noise Physical Demands: • Standing or walking • Repetitive wrist, hand, or finger movement (while operating computer equipment) • Bending, stooping • Eye-hand coordination (keyboard typing) • Hearing and talking Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.