BASIC PURPOSE OF POSITION: To supervise teller staff and manage vault in the branch. DUTIES OF POSITION: • Responsible for daily supervision of teller staff. • Monitoring teller staff’s daily performance for sales and customer service. • Verify accuracy, quality and quantity of work of teller staff. • Responsible for vault. • Respond to emails and reports appropriately and in a timely fashion. • Train teller staff on all products and policies and procedures. • Assist local branch management with annual employee reviews. • Perform at a high level of sales, consultative selling, cross selling, and motivate other employees to do the same. • Address questions from customers via phone, email, etc. • Assist with other retail departmental duties, as needed. EDUCATION/ EXPERIENCE/ SKILLS: • College degree preferred, but not required • Knowledge of teller functions, customer service skills, money handling experience, or equivalent work experience • Outstanding interpersonal and communications skills • Personal characteristics: • Results-oriented. Challenge-driven. • Problem-solver. • Proactive. • Self-directed. • Team contributor. • Sound judgment. • Attentive to detail • Strong time-management and organization skills • Proficient PC and technical skills necessary to perform related job duties • Ability to interact professionally with customers and other team members • Ability to successfully multi-task BankFirst is an EO employer- M/F/Veteran/Disability