Summary Ale House - Busperson SUMMARY DESCRIPTION:The Busser is responsible for proper stocking and maintaining the outlet side stations with necessary supplies and clearing, cleaning, and setting tables in designated station.Pay starts at $16.00/hour. ESSENTIAL JOB FUNCTIONS/DUTIES: • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC • Familiarizes with service standards for the restaurant, especially table setups, beverage service and pre-busing of tables. • Cleans and resets tables in accordance with established procedures and sanitation guidelines. • Stocks service stations, glasses, cups, silverware, etc. • Cleans restaurant, floors, carpet, service stations, etc. • Monitors and ensures cleanliness of all place settings, tabletops, seats, and floor. • Leaves money or guest checks on tables. • Performs customer service duties as assigned (such as beverage and plate service). • Communicates with host/hostess for seating needs and any guest service issues. • Performs various stock supply duties to maintain par levels of all equipment and dining supplies. • Properly stocks and maintains outlet side stations. • Clears and sets tables in designated station. • Attends periodic meetings and training sessions. • Complies with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations. • Promotes positive public and employee relations. • Presents oneself in a neat and clean appearance at all times. • Performs other duties as assigned. • JOB SPECIFICATIONS: • Must be 19 years or older. • High school Diploma or education equivalent required. • Previous server and customer service experience preferred. • Demonstrates commitment to guest service excellence and ethical conduct. • BENEFITS • Federal Employees Medical Coverage • Full Insurance Coverage offering • 401K with Immediate Vesting & Company Match • Quarterly Incentive Program • Vacation, Holiday & Sick Days CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS:Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws PHYSICAL REQUIREMENTS ASSESSMENTRating Scale0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary LevelsCritical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT:2 Accessibility of all worksites required for the position1 Exposure to weather and temperature extremes1 Exposure to darkness1 Exposure to cramped spaces2 Exposure to loud noises1 Exposure to chemicals and fumes1 Exposure to dust1 Exposure to heights2 Exposure to work safety hazards1 Exposure to secondhand smoke1 Amount of overtime/extended work hours required PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place2 Ability to lift up to 20 lbs.2 Physical strength to manage routine office materials and tools2 Dexterity of hands and fingers2 Dexterity of feet2 Physical balance: ability to maintain balance and physical control2 Coordination: including eye/hand, hand/foot, etc.2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT:1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks1 Memory, considering the amount and type of information1 Complexity of decision making1 Time pressure of decision making1 Analytical thinking1 Conceptual thinking1 Ability to compute basic math calculation COMMUNICATION:1 Fluency in English1 Fluency in another language1 Verbal communication1 Written communication1 Non-verbal communication SENSORY ABILITIES:1 Ability to see1 Ability to distinguish colors1 Ability to hear1 Ability to smell1 Ability to taste1 Sense of touch