Liberty FCU, a full-service credit union, is currently seeking a full-time Call Center Banking Representative to join the LFCU Team. Candidates must possess excellent member service skills, professionalism, and confidentiality. Multi-tasking and problem-solving skills are also desired. Candidates must be available to work Saturdays on a rotating basis. Previous financial institution and/or call center experience is a plus. This position will be stationed at 4601 Theater Drive, Evansville, IN. If interested, please proceed by clicking Apply. Duties and responsibilities include but are not limited to the following: • Provide exceptional phone service to members. • Provide account information such as balances, check clearings, deposit postings, return checks, availability of funds, and statement information. • Ask “out-of-wallet” questions for verification purposes. • Complete extensive verification of each member to avoid fraud and identity theft. • Process withdrawals, loan payments, transfers, and check orders. • Place stop payments on checks, cashier’s checks, ACH debits and payments, and process the applicable paperwork. • Assist with ITM (Interactive Teller Machine) services when needed. • Strive to meet cross-selling and departmental goals. • Assist members with questions concerning ATM, debit and credit cards. • Provide membership information. • Explain procedures to initiate direct deposits and ensure proper forms are mailed to members. • Assist members with various payroll questions, requests for new payroll cards, or problems with payroll postings. • Provide information on new and ongoing promotions. • Assist with online banking duties. • Assist members with various Digital Banking services. Benefits and Compensation: • Bonus and incentive opportunities • Paid Holidays • Paid Time Off (Vacation, Sick and Personal Days) • Medical, Dental and Vision Insurance • 401(k) retirement program with matching funds • Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance • Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.