Job Title: Collections Specialist Location: Simi Valley, CA Pay: $24.00 - $26.00 per hour Company Overview: We are a growing company seeking a detail-oriented and well-organized individual to join our team as a Collections Specialist. In this role, you will be responsible for the day-to-day activities related to accounts receivable. The ideal candidate will have a strong background in basic accounting practices, and a solid understanding of accounting principles, fair credit practices, and collections regulations. Qualifications: • 3-5 years of experience in a high-volume Accounts Receivable environment. • Knowledge of best practices for billing and collections procedures. • Familiarity with FDCPA and lien filings and timelines is a plus. • Construction industry knowledge is a plus. • Proficient in MS Office (Outlook, Excel, Word). • Experience with CRM systems is a plus. • Strong commitment to excellent customer service supporting business goals. • Excellent professional communication skills, both verbal and written. • Ability to multi-task, prioritize, and manage time effectively. Responsibilities: • Make collections calls and handle correspondence in a fast-paced, goal-oriented Collections Department. • Provide customer service focused on resolving receivables issues and disputes. • Negotiate outcomes beneficial to the company under the direction of management. • Monitor and maintain assigned accounts, including notices and legal filings. • Reduce delinquency for assigned accounts. • Maintain record-keeping for assigned accounts and submit scheduled reports to management. • Coordinate with Sales staff and senior management to accelerate collection on delinquent accounts. • Effectively communicate and follow up with Sales staff regarding customer accounts. • Establish and maintain effective and cooperative working relationships with internal and external stakeholders. • Perform other assigned tasks and duties necessary to support the Accounting Department. We are looking for candidates who possess a positive attitude, strong phone contact handling skills, active listening abilities, a strong work ethic, a high degree of accuracy, and the ability to work well in high-volume situations. If you are detail-oriented, organized, and meet the qualifications for this role, we encourage you to apply. Compensation / Pay Rate (Up to): $24.00 - $26.00 Per Hour