Bilingual Customer Service Representative (Spanish/English) Evening Shift | Full Time Middle River, MD Pay: $17.00 – $18.50/hour • Earn up to $18.50/hour as a Bilingual (Spanish/English) Representative Now Hiring Bilingual Customer Service Representatives in Middle River, MD Abel Personnel is seeking Spanish/English Bilingual Customer Service Representatives for a leading transportation and tolling services program in Baltimore County. This is an excellent opportunity for candidates seeking: ✔ Customer Service Jobs ✔ Call Center Jobs ✔ Bilingual Jobs ✔ Spanish Speaking Jobs ✔ Customer Support Careers ✔ Entry-Level Customer Service Opportunities ✔ Long-Term Career Growth What You'll Do As a Customer Service Representative, you'll assist customers by phone while providing exceptional service and support. Daily Responsibilities: • Answer inbound customer service calls • Assist with account setup and maintenance • Process payments and account transactions • Resolve customer concerns and questions • Explain account information and policies • Maintain accurate customer records • Meet quality and performance standards Paid Training • Paid Training (4–6 weeks): Monday–Friday, 8:30 AM – 5:00 PM • Regular Schedule After Training: Monday–Friday, 11:30 AM – 8:15 PM • Occasional Saturdays required, with a scheduled weekday off Qualifications • Bilingual (Spanish/English) strongly preferred • Customer service or call center experience (0–1+ years welcome) • Strong communication, listening, and problem-solving skills • Typing speed of at least 30 WPM • Detail-oriented with ability to follow procedures Requirements ✔ High School Diploma or GED ✔ Age 18+ ✔ Strong communication skills ✔ Detail-oriented and dependable ✔ Ability to pass a background check and drug screening Work Environment • Professional call center environment • Primarily seated with frequent computer and phone use • Occasional standing, walking, and lifting (up to 25 lbs) Benefits & Perks • Paid training program • 7 paid holidays • Vision and Dental benefits • Modern, team-oriented facility Apply Today Ready to build a long-term career in customer service? Apply now for this Bilingual Customer Service Representative job in Middle River, MD and start your next opportunity with Abel Personnel.