Overview Responsible for providing telephone and clerical support within the rental office of a given property. Responsibilities The individual must be able to perform the following tasks: • Answer incoming calls and monitor voicemail; transferring calls to the appropriate team member or takes messages. • Answer informational calls including, but not limited to, calls regarding subsidized programs (e.g., how the programs work, how to get on the waiting list, applicants checking on their position on the waiting list, etc.) • Routine typing of forms, reports, and correspondence using word processing equipment where incumbent may assemble data and setup format for material to be typed. • Routine clerical duties including opening mail, copying, sorting, filing, and retrieving data. • Complete and mail verification forms and documenting receipt on processing checklist. • Delivery of notices to residents. • Entering of workorders in the Company software. • Routine calls to residents to follow-up on workorders, delinquent rent or other matters. • Order office supplies as directed by the Property Manager. Qualifications • High school diploma or the equivalent • Basic typing skills, proper use of grammar, spelling, and punctuation. • Working familiarity with PCs, calculators, fax machines, copiers, etc. • Possess strong oral and written communication skills and display a proactive customer service approach to their working environment. • Must have a valid driver’s license in the state of residency. • Able to work overtime. • Must be able to communicate effectively verbally and in writing. • Must be able to read and comprehend the English language. Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There is also an excellent opportunity for advancement.