I’m partnering with an industrial controls distributor specializing in industrial automation, machine and process controls. They work with clients across manufacturing, food processing, automotive, UL508 panel shops, systems integrators, and other sectors to design and deliver systems that increase efficiency, improve quality, and solve complex production challenges. Their team combines deep technical expertise with a commitment to long-term customer success. We are seeking a motivated and technically minded Technical Account Manager (TAM) to join their growing team. In this role, you will serve as the primary point of contact for both new prospects and existing customers, balancing new business development with ongoing account management and retention. You will work closely with our customer’s engineering and application teams to understand their needs, present our manufacturer’s product solutions, and build lasting partnerships. This is an ideal opportunity for someone with a passion for automation technology who thrives at the intersection of sales, engineering, and customer relationship management. KEY RESPONSIBILITIES Account Management & Retention • Serve as the primary relationship owner for an assigned portfolio of accounts • Conduct regular check-ins, business reviews, and on-site visits to ensure customer satisfaction and identify new opportunities within existing accounts. • Proactively address customer concerns, coordinate with internal engineering teams, and ensure timely follow-through on commitments. New Business Development • Identify and pursue new business opportunities through outbound outreach, trade shows, referrals, and inbound leads. • Develop a pipeline of prospective customers in target industries; manage the full sales cycle from initial discovery through close. • Prepare and deliver compelling technical presentations, proposals, and demonstrations tailored to each prospect’s production environment and challenges. • Collaborate with engineering and applications teams to scope custom solutions and develop accurate quotes. Technical Consultation & Support • Translate customer operational requirements into technical solution requirements • Develop fluency in Apex’s full portfolio—including PLCs, HMIs, sensors, motor controls, machine safety • Support pre-sales technical discovery and post-sale project handoff to ensure a seamless customer experience. • Stay current on industry trends in automation, and competitive offerings from our manufacturers.