Position Summary: The Program Assistant supports and assists local program staff to ensure Chapter goals and program performance metrics are met. Duties include volunteer intake and administration and program and office support and occasional assistance to the development team. Responsibilities: • Support volunteer-led outreach activities, community engagement, and information sharing with administrative support for Community Education Programs, Community Conferences, Community Tabling, Community Awareness Champions, Community Action Networks, and Support Groups. • Manage inventory and distribution of care and support and volunteer materials • Provide technical support for program webinars • Creates fliers and ensures volunteers and community partners have promotional materials from BrandMuscle to promote programs. • Ensure timely and accurate data collection is entered into applicable software and systems (ALZMAT, PVC, Walk Central, etc.). • Supervises and provides technical assistance to data entry volunteers & other mission volunteers to manage their community activities. • Maintains correct volunteer records in PVC & Program Volunteer Impact Dashboards. • Assists program leads in monitoring quantitative and qualitative chapter and volunteer impact data to ensure growth of unduplicated individuals receiving Care & Support programs. • Oversee grant-related reporting as needed. • Assist with planning, development, and implementation of mission activities and events. • Support scheduling, venue coordination, and event materials preparation. • Provide technical assistance for virtual mission activities and events. • Provide occasional support for volunteer-led revenue activities, committee meetings, and information sharing with administrative support for Walk to End Alzheimer’s and Do What You Love teams. • Provide additional support for the administrative operations of the chapter, including assisting with mailings when needed, sorting incoming mail and process donations and serving as back up support for the Office Manager when needed. Qualifications: • High School Diploma required; Associate’s degree (or equivalent experience) in business administration, data management or related field preferred • Experience working with volunteers a plus • 3+ years administrative experience in a fast-paced environment Knowledge, Skills and Abilities • Excellent data management and administrative skills • Customer-focused attitude with experience to effectively organize, prioritize and schedule multiple priorities and to meet deadlines • Ability to communicate effectively with volunteers, staff and community organizations • Able to manage projects and data entry volunteers independently and report outcomes effectively • High level of integrity, diplomacy, and initiative • Ability to work effectively with diverse populations • Knowledge of CRM databases and • Ability to work some evenings and weekends as required by the job • Office based position with travel sometimes required Title: Program Assistant Position Location: Newton or Worcester, MA Full Time: Based on 37.5 hours per week Position Grade & Compensation: Grade 303 Non-Exempt The Alzheimer's Association’s good faith expectation for the hourly range for this role is between $27.00 – $32.00 Reports To: Vice President, Programs and Community Engagement Who We Are: The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow. At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease. We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row. At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity — meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia. The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic. Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information. Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing. #LI-BA1