Schedule: Every other Monday/Friday 7am-3pm. *All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into. Summary: Gathers and enters patient demographic information into the hospital information system. Verifies benefits, obtains required authorization. Obtains co-pays, deductibles, co-insurance and deposit amounts. Performs accurate and thorough registrations. Is compliant with regulatory guidelines. Acts as first contact representative of Virtua by providing excellent customer service. Position Responsibilities: • Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data. • Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork. • Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative. • Identifies and provides appropriate referrals and payment options to patients needed financial assistance. • Provides additional office support including telephones, scheduling, typing, filing, etc. Position Qualifications Required / Experience Required: 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred. Must demonstrate a positive demeanor, have both strong verbal and written communication skills. Must be able to handle potentially stressful situations and multiple tasks. Must have basic typing, computer and/or word processing skills. Required Education: High School diploma. Training / Certification / Licensure: One year of Epic system experience highly preferred.