A home care agency in Fairfax, VA seeking a Front Desk Receptionist. Hours/Schedule: Monday–Thursday, 8:30 AM–3:30 PM, if candidate is converted to client's payroll, the position will be M-F with Fridays virtual Job Type: Contract to perm Location Requirements: On-site in Fairfax, VA Rate: $25/hour (FT salary plus benefits if converted) Job Description: The Front Desk Receptionist is responsible for providing administrative and clerical services in an effective and efficient manner to ensure that business operations are maintained in a professional manner. The Front Desk Receptionist also provides support to the agency's Administrator, Director of Nursing, Executive Director, HR Coordinator and other office personnel, providing administrative support to ensure that the business operations of the organization are maintained in an effective, up to date and accurate manner. This position reports to the Administrator. Responsibilities: • Answer telephone calls; redirect or take messages as required • Retrieve voice mail through office phone and forward messages appropriately • Maintain emergency preparedness binders and folders, update 1st of each month • Send LTC to various carriers every other week via fax and email • Maintain supply of agency shirts and marketing supplies • Send monthly birthday to clients and team members • Send sympathy cards and anniversary cards to client's families, when requested • Sort mail • Maintain electronic version and paper log of complaint/incidents/accidents & provide monthly reporting of same during staff meetings • Assist in filing, copying, mailing, faxing, and other clerical tasks as needed • Maintain proper office security; alarm set, client cabinets locked, computers in sleep mode at the end of each work day • Coordinate & track driving assignments • Take initial new service inquiry calls by completing the Service Inquiry form • Send any paperwork or marketing material for any new service inquiry • Enter all potential client information into Well Sky platform • After sending potential client paperwork, follow up (at least twice) with potential client or their family member to see if services will be engaged • Track referrals and referral sources for any new service inquiry and maintain logbook - electronic and paper • Assist, as requested, the HR Coordinator with tasks involving the recruiting and hiring process of new caregivers and/or staff by: handling fielding of calls and emails concerning employment; providing feedback on selection; completing reference checks on employment candidates Qualifications: Required Knowledge • Knowledge of basic office administration • Ability to maintain a high level of accuracy and confidentiality concerning client and employee files • Ability to make sound decisions and act upon those decisions • Knowledge of Home Care business, HIPAA and PHI a plus Required Skills • Excellent interpersonal skills • Team building skills • Analytical and problem-solving skills • Effective verbal and listening skills • Varied communication skills (phone, text, email, written) • Attention to detail and high level of accuracy • Very effective organizational skills • Computer skills including the ability to operate word processing programs (MS Office Suite) • Stress and time management skills Personal Attributes • Be honest and trustworthy • Be respectful and good listener to clients • Possess cultural awareness and sensitivity • Be flexible • Demonstrate sound work ethics FlexProfessionals respects and seeks to empower each individual and support the diverse cultures, perspectives, skills, and experiences of its candidate network. FlexProfessionals does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. The candidates whose resumes are shared with our business clients are selected on the basis of qualifications, merit, and business needs.