Director of Credit Operations Overview • The Director of Credit Operations will lead and manage global operations across alternative/private credit strategies and CLO platforms. • Oversee internal operations teams, fostering a collaborative culture focused on accountability, accuracy, and continuous improvement. • Collaborate with senior management to drive operational scalability, infrastructure buildout, and platform growth initiatives. • Evaluate and implement best practices, process enhancements, and technology solutions to improve efficiency and controls. • Ensure operational readiness for new products, mandates, fund launches, and strategic initiatives. • Maintain a strong operational control environment across investment vehicles and processes. • Develop and monitor policies, procedures, and governance frameworks to mitigate operational risks effectively. • Partner with technology teams to enhance systems architecture, automation, and data governance. • Participate in investor and counterparty operational due diligence meetings as required. Director of Credit Operations Key Responsibilities & Duties • Lead global operations across alternative/private credit strategies and CLO platforms. • Oversee outsourced operations professionals, managing workflows, performance, and service-level governance. • Support operational readiness for new products, mandates, and fund launches. • Develop and monitor operational policies, procedures, and governance frameworks. • Ensure accurate operational support for complex debt instruments and bespoke financing structures. • Partner with portfolio management, treasury, finance, investor relations, and legal/compliance teams. • Oversee vendor management processes and service provider oversight frameworks. • Collaborate with technology teams on systems architecture, automation initiatives, and operational integrations. • Identify operational risks and implement mitigation strategies and escalation protocols. Director of Credit Operations Job Requirements • Bachelor’s degree required; advanced degree or relevant certifications preferred. • 15+ years of experience in investment operations, credit operations, or related functions. • Significant management experience overseeing large operational teams and outsourced service providers. • Deep knowledge of alternative/private credit operational workflows and CLO operational structures. • Experience with trustees, administrators, custodians, agent banks, and third-party service providers. • Proficiency with investment operations systems, data platforms, and reporting tools. • Strong understanding of operational controls, risk management frameworks, and regulatory considerations. • Excellent leadership, organizational, communication, and project management skills. • Highly detail-oriented with strong analytical and problem-solving capabilities.